We support companies of all sizes to create unforgettable Customer Experiences by streamlining, optimising, and digitising their customer service operations.
While this applies to many things, there are some areas that are better left to the experts.
With 10+ years experience running support teams, helping companies improve their customer experience, and implementing customer service software, we believe we are an asset in helping bring your organisation's customer service to the next level.
Let's collaborate to make your projet successful on the long term.
Helping you define your CX strategy while aligning to your organisation goals
Making you more competitive by allowing customers to contact you in more ways, more efficiently
Enabling you to offer your customers, employees, ... enjoyable and shareable journeys
Creating a better, stronger, bolder brand image online
Configuring your customer support software, project managing the successful launch of a new platform
Coaching your support team, both in using a new customer support software, and improving their skills
We believe our expertise and our success rate with other projects will demonstrate a clear and quick return on investment.
Don't take our word for it? We can build you an ROI model.
Hourly rate
Support via email and chat
2 days maximum
2 hours minimum
15% discount on hourly rate
Support via phone, email and chat
2 weeks maximum
1 day minimum
Mix Basic and Advanced
Support the way you want it
Proposal tailored to your needs
No minimum or maximum
Payments in CHF & EUR. In some cases, possible in GBP & USD.